“Leading Change From The Inside Out”

Healthcare Solutions

The Healthcare Solutions Program offers an integrated package of behaviorally-oriented services directed toward health care leaders and their teams. Many of the challenges healthcare teams face benefit from an outside perspective that offers innovative approaches. The consultants of Inner Solutions for Success offer a fresh perspective and objective approach to problem-solving with the goal of improving team functioning.

Coaching For Performance Improvement

Better results are achieved by providing educational training and coaching support to the entire healthcare team than merely addressing the disruptive or maladaptive behavior of one or two individual team members. Using a systems approach, our consultation service begins with an initial assessment of the client’s goals, a history of the identified problems or dysfunction, a developmental history of the team, and the strengths and skills of the team members. This assessment leads to interventions specifically designed to build team cohesiveness and reduce episodes of conflict, promote effective use of each team members’ strengths, improve team communication, and increase the skills of team leaders. The long term goal is to improve morale, decrease staff turnover, reduce risks and liability related to frequent complaints and/or medical errors, and to increase the confidence of community and public shareholders.

Coaching For Performance Improvement

Better results are achieved by providing educational training and coaching support to the entire healthcare team than merely addressing the disruptive or maladaptive behavior of one or two individual team members. Using a systems approach, our consultation service begins with an initial assessment of the client’s goals, a history of the identified problems or dysfunction, a developmental history of the team, and the strengths and skills of the team members. This assessment leads to interventions specifically designed to build team cohesiveness and reduce episodes of conflict, promote effective use of each team members’ strengths, improve team communication, and increase the skills of team leaders. The long term goal is to improve morale, decrease staff turnover, reduce risks and liability related to frequent complaints and/or medical errors, and to increase the confidence of community and public shareholders.

Leadership Development For Physicians

Our consultation service consists of three phases: Assessment, Intervention, and Implementation and Maintenance. The Assessment phase involves:

  • a review of relevant documents that structure and drive the team
  • completion of select assessment tools by all team members
  • on-site interviews, and observation of the team’s functioning

The Intervention phase often includes:

  • psycho-educational workshops on various topics (e.g. conflict communication)
  • team building retreats for team members
  • executive coaching for key team leaders

The Implementation and Maintenance phase is essential to long-term success by helping to sustain critical changes. This final phase involves providing on-going support in the form of coaching and consultation to all team members as they continue to implement changes and practice new behavioral skills.

Leadership Development For Physicians

Our consultation service consists of three phases: Assessment, Intervention, and Implementation and Maintenance. The Assessment phase involves:

  • a review of relevant documents that structure and drive the team
  • completion of select assessment tools by all team members
  • on-site interviews, and observation of the team’s functioning

The Intervention phase often includes:

  • psycho-educational workshops on various topics (e.g. conflict communication)
  • team building retreats for team members
  • executive coaching for key team leaders

The Implementation and Maintenance phase is essential to long-term success by helping to sustain critical changes. This final phase involves providing on-going support in the form of coaching and consultation to all team members as they continue to implement changes and practice new behavioral skills.

Organizational Needs

The duration of our consultation service varies depending on the extent of the problems identified in the Assessment Phase. The cost of our consultation team will depend upon several factors, including the amount of time required to complete the various phases, the number and frequency of trips made to your facility, the number of facility team members involved, and the number of ISS staff needed to render the necessary services. Please call for a free phone consultation. If your facility has already conducted an internal assessment or has already determined the educational, training and coaching needs of your healthcare team, our staff is available to provide those services to your team. For example, we can:

  • organize and facilitate theme and topic specific retreats for your team;
  • conduct educational workshops to reduce conflict and improve communication skills;
  • provide professional boundaries training to reduce individual and organizational risks;
  • provide training and coaching for leadership development.

Organizational Needs

The duration of our consultation service varies depending on the extent of the problems identified in the Assessment Phase. The cost of our consultation team will depend upon several factors, including the amount of time required to complete the various phases, the number and frequency of trips made to your facility, the number of facility team members involved, and the number of ISS staff needed to render the necessary services. Please call for a free phone consultation. If your facility has already conducted an internal assessment or has already determined the educational, training and coaching needs of your healthcare team, our staff is available to provide those services to your team. For example, we can:

  • organize and facilitate theme and topic specific retreats for your team;
  • conduct educational workshops to reduce conflict and improve communication skills;
  • provide professional boundaries training to reduce individual and organizational risks;
  • provide training and coaching for leadership development.

Questions? We Have Answers.